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/ Digitalgate School

Master digital skills. Build real capability.
Study entirely online, at your own pace.

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Terms of Service

Last Updated: April 13, 2026

1. Acceptance of Terms

By accessing or using the Digitalgate School website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services. Digitalgate School ("Company", "we", "us", "our") provides online educational services including but not limited to digital skills courses, tech learning programs, interactive learning experiences, career development resources, and micro-courses/workshops.

2. Eligibility

You must be at least 18 years of age to purchase our Services. Individuals between 13 and 18 may use the Services with the consent and supervision of a parent or legal guardian. By using the Services, you represent that you meet these eligibility requirements.

3. Account Registration

To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration, maintain the security of your account credentials, notify us immediately of any unauthorized use of your account, and accept responsibility for all activities under your account.

4. Services Description

Digitalgate School offers the following educational services: Digital Skills Academy providing practical courses on modern digital instruments and online platform training; Tech Learning Programs covering programming fundamentals, AI introduction, data analytics, and digital business tools; Interactive Learning Experience with hands-on assignments, practical cases, and real-world simulations; Career and Skill Development for in-demand skills and digital profession preparation; Micro-Courses and Workshops including short intensives, thematic masterclasses, and flexible self-paced learning modules.

5. Payment and Billing

All fees for our Services are listed on our website and are subject to change with notice. Payment is due at the time of enrollment. We accept major credit cards and other payment methods as indicated on our website. All prices are in US Dollars unless otherwise stated. Sales tax or VAT may apply depending on your jurisdiction.

6. Intellectual Property

All course materials, content, software, designs, text, graphics, and other materials available through our Services are the property of Digitalgate School or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any of our content without prior written consent.

7. User Conduct

You agree not to: share your account credentials or course access with third parties; download, copy, or redistribute course materials; use the Services for any unlawful purpose; interfere with the operation of the Services; attempt to gain unauthorized access to our systems; post or transmit harmful, threatening, or objectionable content.

8. Limitation of Liability

To the maximum extent permitted by law, Digitalgate School shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services. Our total liability shall not exceed the amount you paid for the specific Service giving rise to the claim.

9. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Services will be uninterrupted, error-free, or secure.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website with a revised "Last Updated" date. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Kenton County, Kentucky.

12. Contact Information

For questions about these Terms, please contact us: Email: admissions@digitalgateschool.com Address: 224 Grandview Dr, Fort Mitchell, KY 41017 Phone: +1 (364) 214-0334

/ Legal

Refund Policy

Last Updated: April 13, 2026

Digitalgate School Refund Policy

At Digitalgate School, we are committed to providing high-quality educational experiences. We understand that circumstances may change, and we want to ensure a fair refund process for all students.

1. Cooling-Off Period

Full Refund Within 7 Days: You are entitled to a full refund if you request cancellation within 7 calendar days of your enrollment date, provided you have not completed more than 15% of the course content. This cooling-off period applies to all courses, programs, and workshop packages.

2. Partial Refund Eligibility

After the 7-day cooling-off period, partial refunds may be issued based on the following schedule: 8 to 14 days after enrollment with less than 25% course completion — 75% refund; 15 to 30 days after enrollment with less than 40% course completion — 50% refund; 31 to 45 days after enrollment with less than 50% course completion — 25% refund. After 45 days or more than 50% course completion, no refund is available.

3. Micro-Courses and Workshops

Short-format courses (under 4 hours total content) and individual workshop sessions are eligible for a full refund only if cancellation is requested before the course start date or within 24 hours of purchase, whichever is later. Once a micro-course or workshop has commenced, no refund will be issued.

4. Subscription-Based Services

If you are enrolled in a subscription-based learning plan: Monthly subscriptions may be cancelled at any time. Cancellation takes effect at the end of the current billing period. No partial-month refunds are provided. Annual subscriptions may be refunded on a pro-rata basis within the first 30 days.

5. Non-Refundable Items

The following are not eligible for refund: administrative and registration fees; certificate issuance fees; third-party software licenses or tools provided as part of a course; courses or modules that have been fully completed; custom or personalized training programs once commenced.

6. Technical Issues

If you experience technical issues that prevent access to course materials and our support team is unable to resolve the issue within 5 business days, you may be eligible for a full or partial refund regardless of the standard refund schedule. Please document and report technical issues promptly.

7. How to Request a Refund

To request a refund, please send an email to admissions@digitalgateschool.com with the subject line "Refund Request" and include the following: your full name and account email; course or program name; date of enrollment; reason for the refund request. We will acknowledge your request within 2 business days and process approved refunds within 10 business days to the original payment method.

8. Disputes

If you are unsatisfied with a refund decision, you may appeal by contacting us at admissions@digitalgateschool.com. Appeals will be reviewed by a senior administrator within 5 business days.

9. Chargebacks

We encourage you to contact us directly before initiating a chargeback with your payment provider. We are committed to resolving disputes fairly. Initiating a chargeback without first contacting us may result in suspension of your account.

10. Contact Us

Digitalgate School 224 Grandview Dr, Fort Mitchell, KY 41017 Email: admissions@digitalgateschool.com Phone: +1 (364) 214-0334

/ Legal

Privacy Policy

Last Updated: April 13, 2026

Digitalgate School Privacy Policy

Digitalgate School ("Company", "we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and educational platform.

1. Information We Collect

Personal Information You Provide: When you create an account, enroll in courses, or contact us, we may collect your name, email address, phone number, mailing address, payment and billing information, educational background and professional interests, and profile photo (optional). Automatically Collected Information: When you use our Services, we automatically collect device information (browser type, operating system, device identifiers), IP address and approximate location, usage data (pages visited, courses accessed, time spent), cookies and similar tracking technologies, and learning progress and assessment results.

2. How We Use Your Information

We use the information we collect to: provide, maintain, and improve our educational Services; process transactions and send related communications; personalize your learning experience and recommend relevant courses; communicate with you about courses, updates, promotions, and support; analyze usage patterns to improve our platform and content; comply with legal obligations and enforce our Terms of Service; prevent fraud and ensure the security of our platform.

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with: service providers who assist in operating our platform (payment processors, hosting providers, email services); analytics partners who help us understand usage patterns (in aggregated, anonymized form); legal authorities when required by law, court order, or governmental regulation; business partners for co-branded courses or programs, only with your consent.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you Services. If you close your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention or record-keeping requirements).

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit (TLS/SSL) and at rest, regular security assessments and vulnerability testing, access controls limiting employee access to personal data, and secure data backup and disaster recovery procedures. No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to: access the personal information we hold about you; correct inaccurate or incomplete information; delete your personal information (subject to legal obligations); object to or restrict certain processing of your data; data portability — receive your data in a structured, machine-readable format; withdraw consent where processing is based on consent. To exercise any of these rights, please contact us at admissions@digitalgateschool.com.

7. Cookies and Tracking

We use cookies and similar technologies for essential functionality (login, security, preferences), analytics (understanding how users interact with our platform), and personalization (remembering your settings, recommending courses). You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Services.

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us immediately.

9. International Data Transfers

If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Services, you consent to such transfer and processing.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of the Services after changes are posted constitutes acceptance of the modified policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: Digitalgate School Data Privacy Officer 224 Grandview Dr, Fort Mitchell, KY 41017 Email: admissions@digitalgateschool.com Phone: +1 (364) 214-0334

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